FREQUENTLY ASKED QUESTIONS

Q. I’ve don’t know my username & password?

A. You can reset your password using your registered email address. Simply click the “Forget?” link on the member Login Page, enter your email address and wait for the reset email. If you no longer have access to your registered email address (or have forgotten it), contact me for help.

Q. How do I update my profile & image?

A. Once logged in, it’ll direct you to your Profile Page. From there, click the Edit Profile button – you can then edit all fields except Member Type and Country. If you need these changed, contact me.

Q. What size image should I upload for my profile?

A. Two images are used to display your profile. 1) Profile Image – this is a square image which is tagged to your profile (top left of profile page), much like an avatar or similar. You can upload most images files (e.g. JPG, PNG) and edit them to a square format on the website. 2) Cover Image – this is the wide format image used on the Profile Page, it should be JPEG or PNG, with exact dimensions 846×252 px for best results.